The room was excellent. The surroundings and functions at the hotel were excellent. Room service for three breakfasts was fantastic.
James
desember 2024
Loved the location. It was close to shopping and all kinds of cute restaurants. The hotel itself was beautiful. ALL of the staff were the most helpful and friendliest!
Kylie
september 2024
Club level room very comfortable and clean well appointed- had access to food and drinks basically all day - delicious food- friendly staff, the best staycation spot for locals! Valet, Bell Staff, front desk, hostess and waitress at Thoroughbreds were great, club level staff incredible! Would have used Spa- no appts available this time- will try again!
James
mai 2024
Only grabbed coffee and pastries at the coffee shop but they were good.
Malinda
november 2023
The concierge (Margo?) was terrific, she set us up for a wonderful dinner, incuding our dog. and close by after a late-ish arrival. All of the staff were professional. helpful and upbeat.
Stephen
januar 2025
The hotel has very friendly & helpful staff in all departments, the concierge was very knowledgeable of Charleston. The lobby had a gorgeous chandelier & each of the wings were decorated so nicely with gorgeous topiary & colors of blue. The rooms were very clean with great cleaning & room service. There were so many places to sit to enjoy your coffee or a cocktail during the morning, afternoon & night. The gardens were so pretty & comfortable to sit or walk through. Walking distance to King St, so many shops & restaurants! The hotel does provide transportation services ( for a fee) with very friendly & safe drivers to take you to the airport, Shems Creek, the beaches or anywhere you need. There are a number of places to eat on premises, the food was very good at all of them. I would definitely stay at this hotel again!!
Renee
juni 2023
The hotel, rooms, and overall staff/facilities were awesome. The staff was super accommodating and every polite. They were helpful with touring as well.
Natascha
juli 2023
We loved the location because we could walk everywhere. Staff could not have been nicer. The lobby was beautiful with multiple seating areas to relax and enjoy a book, drink, or the lovely piano music. The spa and pool area looked wonderful, although we didn’t use it (not enough time on a short trip).
Mary
mai 2024
From the second we arrived, we were personally greeted, escorted to check in, and provided exceptional treatment throughout. The room was very nice, and the robe, slippers, and umbrella were nice touches. The easy access to the pool, hot tub, sauna, steam room (men's), and fitness center were particularly nice. Our massage with the team at the spa was exceptional - book early! The Christmas decorations and general activity in the lobby were fun and energizing.
James
desember 2023
Excellent Staff... everyone was wonderful, friendly, and went out of their way to be of assistance. The breakfast was excellent; the location of the hotel was perfect
Vivian
februar 2025